Our
Services Include*
·
Multi-lingual, professional travel guides
·
24-hour service - includes speedy reservation
confirmations
·
Customized tour packages
·
Competitive accommodation rates
·
Automated reservation systems
·
Meetings, incentives, conferences and exhibitions (MICE)
bookings
·
Special benefits and discounts
·
Car rentals
·
Baby-sitting facilities
·
Special meal plans for our Arab customers – (Halal)
·
Travel insurance
·
All travel related documentation/processing including
Visas
Our service concept evolves from our superior buying power,
in negotiating the best-suited products from the respective
service providers to cater to our diverse and valued clientele.
We believe that the future is full of opportunities. We
contemplate on our present while learning from our past
and set a course of action for the future. We continue
building a vast network of personal connections, knowledge,
intelligence and know how in the travel and e-travel marketing
industry in the regions that we cover.
Sri Lankan Holidays Hyderabad has always believed
in formulating innovative and new ideas for our marketing
and service strategies
·
IT dominated market in the near future - Web-based
online booking system coming soon!
·
Enhance the present e-marketing process, and going
bi-lingual (Arabic/English)
·
Online electronic tracking systems to monitor all
customer movements on tour with us
·
Web based E-Commerce travel portal under construction
·
Sri Lankan Holidays Hyderabad's vision is
to be the LEADER. ‘To Be The Best’ personalized in-bound
tour
operator in the region
The Management constantly reminds its staff of the following
golden rules to remember:
· Maintaining
high standards of operations
·
State-of-the-art business practices
· Motivation
towards success will be maximized
· The
Agency direction and development are optimal
· Work
ethics and pride is the most important tenet instilled
in the travel office staff
Sri Lankan Holidays Hyderabad could organize periodic
presentations for promoting its products well in advance,
to suit the forth-coming season. Presentations and workshops
could be held in different regions and markets of the
world for local travel agencies and travel service provider
staff at community centers, mega corporate offices, residential
compounds, recreation facilities and via the electronic
media (e-marketing campaigns)
Sri Lankan Holidays Hyderabad, at present, focuses
mainly on the Arab and Western Expatriate community.
The future marketing strategy will be to target other
ethnic groups and regions.
Providing
Emergency Assistance
Sri Lankan Holidays Hyderabad could provide emergency
assistance on a 24-hour basis with only minimal notice.
We could respond to national emergencies, accident investigations,
evacuations, repatriations, rescue operations, civil
disturbances, natural disasters, peacetime and wartime
contingencies. Our policy is to maintain constant contact
with the appropriate overseas agent in responding effectively
to the situation.
Sri Lankan Holidays Hyderabad has a proven emergency
response plan and an emergency response team that has
extensive experience in responding to local emergencies.
In addition, we could extend local office hours to 24-hours-a-day,
7-days-a-week operations by providing additional personnel
and equipment whenever necessary to support customer requirements. |
